HIDRALIA manages the integral water cycle in the region of Andalusia (Southern Spain), serving more than 1,330,000 citizens in 53 municipalities throughout the year, with a 25% increase in summer. In addition, there is a great variability of climatic conditions, ranging from drought situations to the increasingly common floods due to torrential rains. HIDR has been immersed in a digital transformation process in recent years with the aim of optimising its operations. This digital transformation is materialised in its network of operational centres called Dinapsis, aiming to connect all sources of information available in the water service and other city services. Dinapsis has a suite of digital tools that are very heterogeneous and have no possibility of interconnection.